Skill Sets:

	Managing People
	Managing Teams
	Managing Change
	Technical Writing
	Managing Performance
	Building Corporate Identity
	Understanding Personality
	Managing Project Sabotage
	Managing Workplace Conflict
	Business Definition and Planning
	Managing Workplace Delinquency
	Building Mentored Leadership Programs
	Measuring Training Expectations and Results
	Designing Research and Training Assessment Tools

Trainer Profile:

Ms. Birrell designs and delivers training for both management and employees. Her specialization is customizing training to achieve immediate and lasting effects in the workplace.

Ms. Birrell is recognized for her innovative teaching style in adult learning, including experience in organizational behaviour, business development, and business communications. An accomplished motivator, Ms. Birrell’s learner-focused programs deliver results while fostering self-reliance and a commitment to lifelong learning.

"In two 3-hour sessions with Sandra Birrell, I learnt a great deal of practical, hands-on material that I could not easily have picked up from any text book. Sandra's style was interesting, entertaining and very informative and she zeroed in exactly on the core material that we all needed to know, as well as tailoring it specifically to the individual needs of the Course attendees. I came away with a much greater sense of confidence to tackle my new job."