Skill Sets:

	Conducting Effective Meetings
	Assertiveness Training
	Effective Presentation Skills
	How to Interview
	Transition Coaching
	Career Development Coaching
	Leadership Coaching
	Handling Change Management in Organizations
	Team Building
	How to Conduct a Hiring Interview
	Performance Management
	How to Give Recognition to Your Employees
	Basic and Advanced Management Training
	Vision/Mission Development
	Interpersonal Skills Training
	Customer Service Training
	Conflict Management and Resolution
	Training Needs Assessment and Recommendations
	How to Improve Your Performance Appraisals
	How to Receive a Performance Appraisal
	How to Set realistic Goals
	How to Interview for a Job

Trainer Profile: Al has been coaching and helping clients implement personal and organizational change in the workplace for over 35 years. He is a Master Trainer with international experience coaching and training executives, managers and professionals. His overseas experience has honed his sensitivity to diversity issues within North American organizations. He possesses a degree in Education with a minor in Business; diplomas in Counselling and in Instructional Methodology. He has held senior management positions in Organizational Development, Human Resources, Consulting and Training.

Al uses the 'Socratic Method' in his coaching and training approach. Lots of critical questions to draw out the real issues and truths that are preventing growth and productivity. No new-age philosophies that are currently in vogue.... just hard-core, down-to-earth questions that focus on what is most important to the individual client, group, or organization.

His solid knowledge and background in coaching, facilitating, training, and management has been acquired from years of actual front-line experience with organizations such as:

• Bombardier
• Canadian Tire
• Petro-Canada
• The Toronto Hospital
• Foothills Hospital in Calgary
• Island Hearing Services
• Pan Canadian
• Husky Oil
• Numerous other businesses in the public and private sector.

He is a published business writer and his articles have appeared in both Canadian and U.S. magazines.